Inspection Reviews — verified reviews on autopilot

What this screen is for. Reviews from your real inspections, collected automatically after every report and shown on your website. Every review is tied to a completed inspection, so we can prove the inspection really happened — and your reputation score counts verified reviews only. How to get there. Sidebar → Marketing → Inspection Reviews. Two panels: Review requests on top, your Reviews below. What every button does Review requests: Your reputation — the average to one decimal, the stars, and the per-star breakdown, built from verified reviews only. The public site and the badge show the same number. Send a review request — pick a delivered inspection → Send request. (Delivery already sends one automatically — look for the auto row before sending by hand; asking again says "Already invited — here's the link below.") Each request's row — the honest trail: Queued until the email truly went, then Sent → Opened → Reviewed with dates. Copy link hands you the public review link; Resend sends a fresh 60-day link; an Expired invite says so and offers Send a fresh link — never a silent "sent!" that sends nothing. Reviews: The Google review link card — paste your Google "write a review" link and we offer it to every client right after they review you. Google's own rules say you may not offer it to happy clients only, so we never look at the stars. (The Website Studio's Links sheet edits the same link.) Each review card — the stars, the words, and "— Sarah M." (the reviewer's own chosen name), with a verified badge where it's earned. Post to X — appears on a verified review once your X account is connected (Marketing → Social); it shares the review for real and the card notes where it's been posted. Auto-posting a review to Google or Facebook is not live yet — only X posts today — and one plain line says so, with no dead buttons. (That's a different thing from the Google review-link card above, which offers your Google page to every client and works today.) Hide from website / Show — a hidden review leaves your public site, your badge, and your average, all together. Hiding asks for a short reason first, and Hide it stays grey until you type one. Hide for a real reason — personal info, off-topic, or fraud — not because a review is negative. Have another website? Get the badge code — a live badge image plus the embed code to paste anywhere else you have a web presence. Common questions "How do I get more reviews?" Deliver reports — the invite goes out on its own. The hand-send is for older inspections or a nudge. "What makes a review 'verified'?" The invite link is tied to a real, completed inspection — so the review provably comes from an actual client. "Can I get the review onto Google too?" Set your Google review link — after a client reviews you here, the thank-you screen offers your Google page in one tap. "A client says they never got the invite." The row tells the truth — Queued, Sent, Opened. Resend sends a fresh link; an expired one offers a fresh link explicitly. "Can I remove a bad review?" Only for a real reason. Hide is for personal info, off-topic words, or fraud, and it asks you to write the reason. A hidden review leaves your average too, in both directions. Good to know Say it the sanctioned way: every review is tied to a completed inspection, so we can prove the inspection really happened. (Not "reviews can't be faked" — a hidden review still shaped what survives, and honesty sells better.) The buyer's side — the review page and the Google hand-off — is covered in the portal's reviews doc. Related The Deliver sheet — where the auto-invite starts Social — connecting X Content — the Google link's other home