Getting started — signing in and your first day

What this screen is for. Signing in to your business dashboard — and everything that happens on your first day: your first sign-in, the quick tour, the "Get set up" checklist, and how the free trial works. How to get there. Open your dashboard address in any browser. If you're not signed in, you land on the Sign in page. Type your email and password and tap Sign in. What every button does On the Sign in page: The story beside the form. On a computer, the left side says "AI home inspection software that helps bring you more inspections." Under it are four short lines, in the same order as the home page: Get more clients, Help deals close, Inspect the house, not your phone (the report drafts itself), and Your whole business, one login. On a phone the band above the form shows the same headline and the four as small chips. It never shows a price. Email and Password. Type them and tap the green Sign in button. The eye icon in the Password box shows or hides what you typed. Nothing is ever prefilled for you except your email when you arrive from a sign-up or invitation link. Forgot password? Sits just above the Password box. Tap it and we email a reset link to whatever address is in the Email box. You'll see "Check your email for a reset link." The link opens Set a new password — type your new password twice and tap Update password, then Continue to dashboard. Resend email. If you signed up but never clicked your confirmation email, the page says "Confirm your email first" instead of signing you in. The link in that email confirms your account and signs you in — no password needed. Tap Resend email if you can't find it. New to HomeRecon.AI? Sign up takes you to the signup page on homerecon.ai. Or continue with — Google and Apple work today (X and Meta are on their way). One tap and you're in. First time with Apple? Choose "Share My Email" so it connects to any account you already have — Apple's "Hide My Email" gives us a private relay address that can't match anything. The same tip is printed right under the buttons. First-ever Google or Apple sign-in? You'll be asked one question first: "Is this a new account?" — Create my new account starts your firm; I already have an account signs you back out with instructions to sign in your usual way and connect Google/Apple from Settings → Ways you sign in. That one question is what keeps a stray Apple tap from accidentally creating a second, empty business. Right after your phone is verified: "You're in — one quick thing." The screen shows the email your new account uses and offers to set a password so you can sign in with email + password whenever Google or Apple isn't handy — your one-tap sign-in keeps working either way. Skip for now is always there (add a password later from the sign-in screen's Forgot password?). If Apple hid your email, this screen says so and lets you type your real one — we email confirmation links, and the switch happens once you click them. If you're a home buyer or an agent: this door is for inspectors. Signing in here shows "Your reports are somewhere else" — tap Go to my reports to reach your report portal, or Sign in with a different account. Your first sign-in Your firm is created the moment you first sign in after confirming your email. You land on the Overview page with everything ready: your business name in the sidebar, starter templates, a stocked comment library, default working hours, and a website waiting for your branding. Three things greet you: The App Guide tour. A welcome window asks "Would you like a quick tour of the platform before you get started?" — about 60 seconds, 8 stops, each one walking you to a page and pointing at it. Start tour begins; Not now skips it and it won't ask again on this device. Replay it any time from the App Guide sparkle at the top-right of every page. The "Get set up" card on your Overview (only the owner sees it). Each box checks itself when you finish the step, and each step says in plain words what checks it ("Done when …"). The next step has a green Start button. Start here: Do a practice inspection on your own home. "It's free and never counts." Tapping it opens the practice inspection window (see Inspections). It checks itself once you've started one. List 1, Set up your business: tell us about your business (name, phone and license); add your business address (drive times and your mileage log start here); set your hours and service area; set up payments (~5 min, HomeRecon takes $0); bring in your clients and agents. List 2, Get more clients: Meet your local agents (coming soon: we find every real estate agent within 50 miles and draft a short intro that shows how you save them time); set up your website (done when it is published with your colors or logo); share your first social post (marked Beta) (connect X, the AI drafts a post, you check it and post it; done when it goes out); start your blog and newsletter (the AI drafts a blog post, you publish it, then send it to your subscribers as your newsletter; done when the first post is published); and ask for reviews after every job (optional: it shows you how). Five steps on each side. The count: 9 steps, the practice inspection, the five business steps, and the website, social post and blog post. Optional and coming-soon steps never count. A finished practice inspection steps aside. Once the business side is done it folds into one line ("Your business is set up") and the card shows only Get more clients, with a Hide this link. The card goes away on its own once all 9 are done. The trial banner — "0 of 3 free inspections used." The number comes from our server, so it matches the trial limit exactly. Your practice inspection is never counted. The free trial and subscribing Your first 3 inspections are free. No card, no time limit. Your free practice inspection on your own home is extra: it never uses one of the 3. The only thing subscribing changes is the cap — everything else is already yours during the trial, including your website and card payments. The Overview banner counts along: "1 of 3 free inspections used," then "You've reached your trial limit — subscribe to keep going." Subscribe (on the banner, or Subscribe now in the header) opens the subscribe window: one plan, everything included. It shows today's price, and how long that price stays yours. 5 inspections a month are included, then $7 each. Your only choice is how you pay: Pay monthly or Save 20%: pay annually. The window spells out exactly what you'll be charged and when, you pay by card on the next screen, and nothing is charged before you confirm. The guarantee: "Not for you? Full refund in your first 30 days. No questions asked." One guarantee claim per person, ever. Starting a fourth inspection while on the trial opens this same subscribe window — your first three reports are saved and stay yours either way. After you subscribe, the trial banner goes away. A new card on your Overview counts your included inspections, for example "0 of 5 this billing month". Your billing month starts on the day of the month you first paid. Common questions "How do I sign in?" Open your dashboard address, type your email and password, tap Sign in. That's the only door — there are no shortcut buttons. "Where do I follow HomeRecon?" The sign-in page's brand panel carries a Follow along row — X, YouTube, Facebook, Instagram, LinkedIn and Reddit — the same official profiles the website lists. In the phone app each one opens in a sheet over the app, so you never lose your place. "I forgot my password." On the sign-in page, tap Forgot password? — the email link opens Set a new password. "It says 'Confirm your email first.'" Click the link in the email we sent when you signed up — it confirms you and signs you in. Resend email sends a fresh one. "I'm a home buyer and it says my reports are somewhere else." You've reached the inspector door by mistake — tap Go to my reports and you'll land in your own report portal. "Do I need a credit card to try it?" No. Start free — no credit card. You add a card only when you subscribe, after your 3 free inspections. "A tour keeps offering itself / how do I see the tour again?" It offers itself once per device; Not now retires it. Replay from the App Guide sparkle, top-right. "I got signed out on another device — was I hacked?" No. Your login stays signed in on two devices at once; signing in on a third signs out the oldest one, and that device sees a one-line note about it next time. "What's the checklist card on my home page?" The owner-only "Get set up" card: a free practice inspection, then Set up your business, then Get more clients. The boxes check themselves. It goes away when you've done all 9. Good to know There is no demo or one-tap sign-in anywhere. Everyone types their credentials — that's deliberate. Google and Apple sign-in are live; X and Meta are on their way. If you use both an email password and a social sign-in, connect them under Settings → Ways you sign in so every door leads to the same account. Two devices per login. Phone plus laptop is the normal setup. If your firm needs another inspector working at the same time, that's an inspector seat ($49.99 a month from Business → Team) — sharing one login to avoid a seat is against the Terms. Once in a while, the owner is asked to re-accept updated Terms. A full-screen notice appears with a short list of what changed; tick the box and tap Agree and continue. Inspectors and office staff just see a one-line heads-up — only the owner is asked to agree. New inspections stay locked until your email is confirmed. The banner at the top says so and offers Resend email; once you've clicked the link, refresh the page. Related Overview — your business at a glance Inspections — the list and starting a job Team — seats for your other inspectors Subscription — your plan, pausing, and cancelling