Sign and pay — unlocking your report

What this screen is for. A delivered report stays locked until the inspection agreement is signed and the fee is paid. This page covers the two steps on the report link, the signature page, the receipt, and the "pay your share" page a second payer might get. How to get there. Open your report link (or tap "Sign and pay to open your report" on My Reports). If the report is locked, the steps show right there. What every button does The locked-report screen The price — the fee, once, large, with "Two quick steps and the full report opens right here." If the fee on your signed agreement differs from today's total, the page shows both numbers and says a difference usually means services were added — and to check with the firm before paying if it doesn't look right. Step 1 — Sign the agreement — opens the signature page; the step ticks to "Agreement signed" when done. Step 2 — Pay — lights up after signing. With card payments on, a card form and Pay $X; if the firm hasn't turned on online card payments yet, the page says so plainly — both before you sign, so signing never promises a payment screen that isn't there, and after, in one complete sentence — and gives you tap-to-call and email to arrange it with the firm. The receipt — "Payment received," what was paid, to whom, and Open my report. Save or screenshot it if you like; the firm can re-send it. If you are the agent Only the client signs the agreement and pays. The agent's emailed link opens a different page while the report is still locked: Waiting on the client to sign and pay. It shows the same two steps, read-only, with a tick on the one the client has already done, and a Check again button. There is no sign button, no pay button, and no price. The page checks on its own each time you come back to it, and the moment the client finishes, that same link opens the full report. Nothing to re-send. The signature page Who the agreement is between, the property, the inspection fee, and the full terms exactly as written. The agreement is in plain English. Short sentences, no legalese. It says what the inspector looks at and what they do not. It names the inspector's license number. It lists what an inspection never covers: mold, asbestos, lead paint, radon, pests, septic systems, wells, water, soil, and air quality. It says the report is for you and for nobody else. It says what happens if you cancel. If you think something was missed, tell the firm in writing before any repair starts, so they get a fair chance to look again. A disagreement goes to one neutral arbitrator in the state where the property is. Either side may use small-claims court instead. There are no class actions, and you can opt out of arbitration by email within 30 days of signing. A Pennsylvania property carries one extra line: nothing limits the firm's responsibility for gross negligence or willful misconduct. An agreement you already signed keeps the exact words you signed, forever. Then: Full legal name — type your name to sign. Signing this electronically — five plain disclosures before the tick: a paper copy is free, you can change your mind before signing, what you need to receive documents electronically, the consent covers this agreement only, and the company keeps the signed copy on file with a free copy on request. The consent tick and Sign agreement — the button stays off until the name is typed and the box ticked, and says which is missing. Your name, the date, and your device are recorded as your electronic signature. Agreement signed — "Thank you. A copy has been saved with your inspection," then Go to my report to pay. Download your signed copy — on that same screen. It prints the exact words you signed, plus who signed, the date and time, the agreement version and the company's name, and your browser saves it as a PDF. Nothing is downloaded from a server. The email — the moment you sign, the company's outbox sends you "Your signed inspection agreement" with the same link, so you can come back for your copy whenever you want. Pay your share If the bill is split, the other payer gets their own link: "Your part of the inspection" with their share only — never the whole invoice — and a Pay $X button. The page reaches nothing else: no report, no portal. A settled invoice says "Nothing to pay"; a replaced link says nothing was charged and to ask the firm for a fresh one. Above the payment, the page says plainly who you're paying: the inspection company. HomeRecon is the software they run their business on — Stripe processes the card, the company's name is what appears on your statement, HomeRecon doesn't store your card number, and receipts, refunds, and any question about the amount come from the inspection company. Common questions "Do I sign or pay first?" Sign first — the pay step lights up after the agreement is signed. "I paid but the report didn't open." The receipt has Open my report; the page also opens it on its own in a moment. If it stalls, the page says so — you paid once and won't be charged again; contact the firm if it doesn't open in a few minutes. "Where's my copy of the signed agreement?" Tap Download your signed copy on the signed screen and your browser saves it as a PDF. The link is in the email you got when you signed, so the same button is there when you come back later. The inspection company also keeps it on file and will send you one any time you ask. "Am I paying HomeRecon?" No — the inspection company. Their name is on your statement; they handle receipts and refunds. "The signing link says it's not active." The link is old — ask your inspector for a fresh one. A link you already signed is not dead: it opens your signed copy. "My agent/parent is paying part — how does that work?" The firm sends them their own "pay your share" link showing just their part. Your report opens once the whole bill is settled and the agreement signed. "(Agent) Can I pay it for my client?" Your My Reports card deliberately has no pay button — it isn't your money. If you are covering part, ask the firm for a share link. Good to know The lock is real, not cosmetic: paid-and-signed is enforced in the database, which withholds the findings and photos themselves — not just the page — until both are true. The typed name plus the ticked consent is an electronic signature under federal and state electronic-signature law, with the disclosures shown before you tick. HomeRecon records the name, consent, date, and device; it doesn't verify who is holding the link. Nothing on a "no longer active" payment link has been charged — the page says so itself. Related My Reports — where a locked report appears Reading your report — what opens Getting into the portal